As the year comes to a close, Todd Caputo recommends doing this audit in your dealership. As the auto market normalizes post-pandemic and years of disruption, Todd Caputo, president of Todd Caputo Consulting, urges dealers to tighten their operations, leverage AI, and strengthen leadership accountability on today’s episode of CBT Now. Watch the full interview here ⤵️ CBT News: https://cbtnews.co/3JvropB YouTube: https://cbtnews.co/4hRgEOM | CBT News
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As the year comes to a close, Todd Caputo recommends doing this audit in your dealership. As the auto market normalizes post-pandemic and years of disruption, Todd Caputo, president of Todd Caputo Consulting, urges dealers to tighten their operations, leverage AI, and strengthen leadership accountability on today’s episode of CBT Now. Watch the full interview here ⤵️ CBT News: https://cbtnews.co/3JvropB YouTube: https://cbtnews.co/4hRgEOM | CBT News
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Most common misconception when it comes to leadership. Leading a team is not easy and can sometimes feel impossible. On today’s episode of CBT Now, we’re joined by Travis Dalrymple, leadership coach, speaker, and author of the book How to Suck as a Leader: The Top 15 Mistakes Leaders Make and How to Fix Them. [Watch the full episode at the link in our bio] | CBT News
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Most common misconception when it comes to leadership. Leading a team is not easy and can sometimes feel impossible. On today’s episode of CBT Now, we’re joined by Travis Dalrymple, leadership coach, speaker, and author of the book How to Suck as a Leader: The Top 15 Mistakes Leaders Make and How to Fix Them. [Watch the full episode at the link in our bio] | CBT News
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Car sales people that thrive VS who struggle. On the latest episode of CBT Now, we welcome Bob Kocis, a seasoned tech sales leader and author. Kocis argues that what separates the highest-achieving sales professionals from others is not just innate talent but also a combination of unwavering consistency, laser focus on the customer, and rigorous execution. He draws these insights from his new book, The President’s Club Mindset, which explores the routines and approaches of elite sales performers
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Car sales people that thrive VS who struggle. On the latest episode of CBT Now, we welcome Bob Kocis, a seasoned tech sales leader and author. Kocis argues that what separates the highest-achieving sales professionals from others is not just innate talent but also a combination of unwavering consistency, laser focus on the customer, and rigorous execution. He draws these insights from his new book, The President’s Club Mindset, which explores the routines and approaches of elite sales performers
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Dealerships fixing their engagement problems As 2026 begins, dealerships nationwide are looking to sharpen processes and maximize early-year momentum. Joining us on the latest episode of CBT Now is Durran Cage, founder of Cage Automotive and an expert in digital marketing and CRM strategy. Cage stresses that dealerships do not face a lead problem, but an engagement problem. By improving customer interactions, leveraging video, and strategically integrating AI, dealers can convert more opportunit
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Dealerships fixing their engagement problems As 2026 begins, dealerships nationwide are looking to sharpen processes and maximize early-year momentum. Joining us on the latest episode of CBT Now is Durran Cage, founder of Cage Automotive and an expert in digital marketing and CRM strategy. Cage stresses that dealerships do not face a lead problem, but an engagement problem. By improving customer interactions, leveraging video, and strategically integrating AI, dealers can convert more opportunit
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Turning around a dealership starting with culture After acquiring the struggling Cherokee Mitsubishi in June 2025, host Jonathan Dawson inherited a business losing roughly $100,000 a month, selling fewer than 15 vehicles, and facing the risk of franchise termination. On today’s episode of Mind Your Own Business, he shares how he implemented a turnaround strategy to stabilize operations, reset culture and drive sustainable growth. [Watch the full episode at the link in our bio] | CBT News
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Turning around a dealership starting with culture After acquiring the struggling Cherokee Mitsubishi in June 2025, host Jonathan Dawson inherited a business losing roughly $100,000 a month, selling fewer than 15 vehicles, and facing the risk of franchise termination. On today’s episode of Mind Your Own Business, he shares how he implemented a turnaround strategy to stabilize operations, reset culture and drive sustainable growth. [Watch the full episode at the link in our bio] | CBT News
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The #1 Thing Top Finance Managers Do That Others Don't Customers enter the dealership with preconceived fears about finance. However, finance managers can reshape this experience by guiding customers through a series of deliberate transitions. On today’s episode of F&I Today, Paul Brown, VP of Dealer Ascent Services, explains how intentional transitions can reduce customer resistance, build trust and earn permission to close the deal. [Watch the full episode at the link in our bio] | CBT News
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The #1 Thing Top Finance Managers Do That Others Don't Customers enter the dealership with preconceived fears about finance. However, finance managers can reshape this experience by guiding customers through a series of deliberate transitions. On today’s episode of F&I Today, Paul Brown, VP of Dealer Ascent Services, explains how intentional transitions can reduce customer resistance, build trust and earn permission to close the deal. [Watch the full episode at the link in our bio] | CBT News
104 views9 months ago
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The Real Reason Customers Say 'No Thanks' First Every dealership faces the same challenge: how to navigate the inevitable “no” in the F&I office. The key isn’t to argue, it’s to understand what the objection really means. On this episode of F&I Today, Paul Brown, VP of Ascent Dealer Services, breaks down the common types of objections, explains why they’re mostly emotional, and gives dealers a roadmap to turn hesitation into action. [Watch the full episode at the link in our bio] | CBT News
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The Real Reason Customers Say 'No Thanks' First Every dealership faces the same challenge: how to navigate the inevitable “no” in the F&I office. The key isn’t to argue, it’s to understand what the objection really means. On this episode of F&I Today, Paul Brown, VP of Ascent Dealer Services, breaks down the common types of objections, explains why they’re mostly emotional, and gives dealers a roadmap to turn hesitation into action. [Watch the full episode at the link in our bio] | CBT News
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Getting the pricing out of the way
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Building great teams doesn’t start with H.R. Pete Srodoski, executive coach, talks about how leaders should be building teams based on great values. Welcome to another episode of CBT Now. Joining us today is Pete Srodoski, executive coach, business strategist, and bestselling author, to share his approach to building high-performing teams. His new book, Build Kickass Teams, Lead Boldly, Hire Intentionally, has quickly become a must-read in the business community. Watch the full interview here ⤵️
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Dave Anderson talks about the traits of a high performance culture Full episode in bio | CBT News
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It’s been a tough quarter for many of the legacy automakers, and their stock prices have taken a hit as a result. Much of the pain continues to be caused due to the challenges anticipating consumer demand for electric vehicles and hybrids. But, many are also warning of softness in their traditional internal-combustion engine businesses as well. Watch this week's Future of Automotive with Steve Greenfield here: https://www.cbtnews.com/automakers-face-stock-pressure-and-ev-demand-challenges-amid-s
1.3K viewsAug 2, 2024
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Car prices keep climbing—MSRP now averages over $51K, and it could hit $53K soon. As the auto industry enters the final stretch of 2025, dealers face a mix of softening sales, record-high prices, and cautious consumers, said Kevin Tynan, director of research at The Presidio Group, on CBT Now. Watch the full episode here ⤵️ CBT News: http://cbtnews.co/4oatx8Q YouTube: http://cbtnews.co/4nEWmu8 | CBT News
1.1K viewsOct 7, 2025
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By now, most of you are probably familiar with the TV series Ted Lasso, A coach who knows nothing about the sport but leads his team to success. On this episode of CBT Now, we’re joined by Marnie Stockman and Nick Coniglio, the authors of Lead It Like Lasso. Their book takes a fresh perspective on leadership, blending lessons from the lovable coach with practical personal and professional growth strategies. Full Interview here: https://www.cbtnews.com/unlocking-leadership-secrets-with-lead-it-li
911 viewsJul 31, 2024
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1:24
Paul Brown talks about how you should serve yourself before others | CBT News
67 views10 months ago
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1:30
Plug-In Hybrids: The Bridge to Full EV Adoption The federal tax credits for new and used electric vehicles expired on Sept. 30, 2025. On today’s episode of Inside Automotive, NADA board member and Mercedes-Benz New London President and Owner, Jeff Aiosa, shares his perspective on the expiration and how it will likely affect the industry moving forward. Watch the full episode here ⤵️ CBT News: http://cbtnews.co/4h3qwoo YouTube: http://cbtnews.co/4gYbNuI | CBT News
28 viewsOct 10, 2025
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In November 2023, Michael Lucki took on the challenge of transforming Riverhead Mazda from the ground up. Under his leadership, the dealership has achieved a 400% increase in sales compared to the previous ownership, consistently delivering exceptional customer experiences. Watch more here: https://www.cbtnews.com/40-under-40-honoree-michael-lucki-riverhead-mazda/ | CBT News
1.5K viewsNov 21, 2024
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0:43
AutoNation and the U.S. Army have teamed up to create career opportunities for soldiers transitioning from military service to civilian life. Joining us on the latest episode of CBT Now to tell us more about it is Lisa Esparza – Chief Human Resource Officer at AutoNation, and Antonio Johnson – U.S. Army PAYS Manager. Full Episode: https://www.cbtnews.com/autonation-and-u-s-army-forge-partnership-to-open-automotive-career-paths-for-veterans/ | CBT News
2.4K viewsAug 2, 2024
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2:13
Ben Keating, President of Keating Auto Group, shares how he discovered his passion for racing! Watch the full Executive Profile here: https://www.cbtnews.com/ben-keating-on-dealer-legacy-racing-discipline-and-why-hes-all-in-on-omnichannel-auto-retail/ | CBT News
502 viewsMay 6, 2025
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Ben Keating, President of Keating Auto Group, shares his family legacy and reflects on his journey to becoming a third-generation car dealer. The Executive Profile, Presented by: The Presidio Group Watch the full episode here: https://www.cbtnews.com/ben-keating-on-dealer-legacy-racing-discipline-and-why-hes-all-in-on-omnichannel-auto-retail/ | CBT News
957 viewsMay 7, 2025
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Success in today’s market demands a new approach. In the second edition of They Ask, You Answer: A Revolutionary Approach to Inbound Sales, Content Marketing, and Today’s Digital Consumer, Author Marcus Sheridan shares how businesses can thrive by answering buyer questions. Join us on today’s edition of Inside Automotive as Sheridan further dives into this approach. Full episode: https://www.cbtnews.com/marcus-sheridan-on-why-answering-buyers-questions-is-key-to-automotive-sales-success/ | CBT N
5.2K viewsAug 30, 2024
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