Starlink, owned by Elon Musk, has changed the game in terms of internet accessibility in rural and other underserved areas lacking high-speed broadband infrastructure. It has 2 million US subscribers, and more than 6 million globally.

Users in the U.S. and Europe began experiencing the outage at around 3 p.m. EDT (1900 GMT) Thursday, according to Downdetector, a crowdsourced outage tracker that said as many as 61,000 user reports to the site were made.

Starlink is owned and operated by SpaceX, which is also run by Musk. Elon Musk ’s satellite internet service Starlink said it had a “network outage” on Thursday. The company said it was working on a solution. There were more than 60,000 reports of an outage on Downdetector, a site that logs issues.