K. Dhanya Lakshmi, 27, lost all hopes of standing on her own feet after her husband’s death, but a three-month-long training course in BPO jobs has changed her life altogether. She is now happy ...

SENA, Colombia’s national career and technical education system, has opened a center in Medellín dedicated specifically to training Colombians with the skills they need to work in the BPO sector. The ...

BPOs are now proving to be good training grounds and finishing schools for hordes of cross-industry professionals and graduates who have embraced high-growth careers in this burgeoning industry. BPOs ...

Kenya’s Business Process and Outsourcing (BPO) industry has received a boost after an international trainer and certifier pitched camp in Nairobi. The world’s largest Standards and Credentialing body, ...

MONTEGO BAY, St James — With business process outsourcing (BPO), notably in Montego Bay, being considered the fastest-growing sector in the country, president of the Private Sector Organisation of ...

Back in our February issue, we discussed the results of a recent SSPA survey of top performing agents. One of the survey's key messages was that: “Simply put, top talent gets more training on an ...

The Indian BPO industry, which handles a considerable chunk of global BPO services, has been witnessing great growth since the mid-90s. This industry has seen a multifold revenue growth in the recent ...

Lanka BPO Academy is re-launching its’ corporate training offering under a new brand. LBA Executive Training is the new Corporate Training arm of the Lanka BPO Academy. LBA Executive Training offers ...