Why is positive feedback so important? The Gottman Institute conducted research showing that the "magic" relationship ratio of positive to negative interactions was 5:1 for healthy personal ...

It’s easy to dwell on the difficulty and pain of recovery from an eating disorder. But it’s important to attend to the beauty of it too. One of the forms of beauty involved in restoring yourself to ...

Customer feedback can be a powerful tool to drive growth—especially when it's not what you want to hear. When faced with unfavorable reviews or feedback, there is always an opportunity to learn ...

We all know that feedback helps us grow. And receiving constructive or negative—not positive—feedback is what helps us grow the most. But here’s the problem: many people shy away from giving negative ...

Direct communication is needed for successful feedback, but tattling is different. It is more like reporting someone's wrongdoing. It can be malicious, meant to get someone in trouble, or to hurt ...

Max just closed his laptop after a brutal weekly check-in with his boss. The entire conversation focused on Max’s performance: how he’s missing deadlines and turning in subpar work, and how it’s ...

When it comes to giving negative feedback at work, the so-called "compliment sandwich"—praise, criticism, praise—may no longer be effective, according to ongoing research from the Ivey Business School ...