Please Hold was founded by Carlos Garcia, who believes he came up with better on-hold experiences. In 1994, Garcia officially started the company that may have been first to provide customized on-hold ...

If a listener or a client calls your radio station, what will they hear when they’re on hold? A station feed? An ad for advertising on your platforms? Silence? A new Veritonic study about the power of ...

The science behind keeping customers calm and on the line. — -- Almost everyone has experienced being put on hold on the phone. Between the music selection and the automated voice that thanks you ...

“Please Hold to My Hand” feels like something of a transitional episode, one that is largely dedicated to setting up elements and introducing characters that will pay off in the next episode. There is ...

In 1914, the Czech author Franz Kafka wrote a novel titled The Trial. Published against Kafka’s wishes following his untimely death ten years later, the book technically classifies as a crime story, ...

KANSAS CITY, Missouri (KCTV/KSMO) — When you call 9-1-1, you expect to be able to talk with some immediately, But if you live in Kansas City, be prepared to sit on hold and wait. You’ll likely hear a ...

PLEASE HOLD and HORNET’S NEST screen Thursday June 2nd at 7:00pm at Schlafly Bottleworks (7260 Southwest Avenue Maplewood, MO 63143). Jonathan Mabee, the director of PLEASE HOLD, will be in attendance ...

How long would you wait on hold before hanging up? Aug. 3, 2012— -- It's a common occurrence. You call customer service and you're put on hold. "Please hold for the next available representative.

Despite the prevalent attitude that cell phones can be used any time, any place -- public bathrooms included -- there's a competing ethos at play: Put. It. Down. Businesses and organizations are ...

If you’re like Marketplace listener Karen Gutierrez, the only thing you want to hear less than the words “Hold, please” is the music that gets played while you wait for a customer service ...