(MENAFN- Market Press Release) February 17, 2022 11:48 am - India-based leading unified communications solutions provider Hodusoft announced the launch of HoduCC, an inbound call center software ...

Indosoft, which offers full-featured call center software with global turnkey installations and software management for both inbound and outbound call centers, has announced successful installation of ...

Call centers, contact centers and contact center as a service software all fall under this category as they include handling of inbound contacts and outbound contacts in the context of customer ...

A call center system should reduce business costs while helping your sales and customer service reps perform at their best. Modern platforms offer a range of advanced tools that give both users and ...

Today's call centers offer businesses a wealth of valuable features to help answer customers' calls faster and provide efficient customer service. They route incoming callers to the right person ...

Call center software has become increasingly sophisticated with AI-powered features and advanced integrations, so it pays to do your research before investing in a call center platform. Why outsource ...