Trust remains the industry’s most valuable asset. But trust cannot be protected through operational excellence alone. It ...

Creating a crisis plan before you need one gives you time to select the right people for the right jobs and figure out the best plan of action. It also gives you time to practice your emergency ...

Crises happen when they are least expected, which is why every organization should have a crisis communication plan in place. Crises communications refers to information that is shared when an event ...

Ken Nahigian is EVP, Policy & Communications, for both Nahigian Strategies, LLC, a leading Washington DC-based PR firm, and Big Whig Media. Crises and public relations have always been inextricably ...

For years, your company has made good choices and positively impacted the communities and employees it serves. You have a stellar reputation — perhaps even a Pillar Award on display — and your ...

The Department of Health and Human Services is working to improve responses to crisis calls made to 988, the national suicide ...

This week I published my second book, Crisis Communications and Emergency Management: Why Alignment Matters and How to Earn ...

Think about all the ways you access information: emails, texts, news, social media, even word of mouth. Now imagine trying to manage every single one in response to a crisis — one that may still be ...

Florida State University used effective crisis communication during a mass shooting, including a rapid messaging system and a safe word for first responders. Open communication about the victims and ...

The question is no longer whether, but when your organization will suffer a consequential cyber incident. A crisis communications plan is mandatory to protect your business. Incident response isn’t ...

EXCLUSIVE: A PR expert has lifted the lid on where the Pima County Sheriff's Office has 'fallen short' amid the search for ...