This first-to-market partnership between best-in-class providers will deliver an end-to-end platform to launch, manage, and service lending, leasing, and credit accounts with increased operational ...

Since opening a delivery center in Honduras last year, U.S. BPO firm Alorica has seen an increase in client interest in the Central American nation and expects to experience significant growth there ...

IRVINE, Calif.--(BUSINESS WIRE)--Alorica Inc., a global leader in customer experience solutions, today announced the immediate availability of thousands of jobs for its Alorica-At-Home program, where ...

IRVINE, CA–(Marketwired – Jun 2, 2016) – Alorica Inc. (Alorica) has entered into a stock purchase agreement to acquire Expert Global Solutions (EGS) to form a new global customer experience ...

Alorica, a fast growing, next-gen customer experience (CX) solutions provider, is announcing it closed a refinancing process, having acquired a $725 million senior secured term loan, led by Cerberus ...

As the pandemic tore through the Americas in March and April of 2020, some Nearshore providers were accused of being caught flat-footed. In particular, Alorica found itself on the defensive amid heavy ...

Alorica is the global leader in designing and deploying tech-enabled customer experiences (CX) at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service ...

Company recognized during CCW Excellence Awards for its leading employee experience strategy through technology, career growth, wellness and purpose-driven company culture "This win is a direct ...

IRVINE, Calif., May 14, 2026--(BUSINESS WIRE)--Alorica Inc., a global leader in customer experience (CX) and digital transformation services, has been named a Leader in Everest Group’s Healthcare ...

First-of-its-kind solution proactively combats digital threats leveraging intelligent automation and expert human oversight “As online platforms expand rapidly, traditional Trust & Safety services are ...

An El Paso call center plans to hire 400 people by September to handle calls for a new customer. California-based Alorica's East El Paso call center needs more employees to handle calls for a large ...